Group Booking Terms and Conditions
General Group Booking Terms
- The booking deposit is non-refundable.
Hostel Specific Terms & Conditions
The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.
Cancellation / No Show & Reduction in Numbers Policy
1) We only accept payment in Singapore dollars or by Visa or Mastercard.
2) Please take note that our formal check-in time is at 2 pm and check-out time is at 12 pm. Early check-ins are subject to availability of beds and late check-outs past 6pm will incur charges of a half day rate.
3) Should you need to check in late, please let us know in advance. We will otherwise hold your beds until 5pm. Please note that failure to show up without prior advice to us will be treated as no show and a cancellation charge amounting to the full value of your booking will be charged to your credit card.
4) If there are any changes to your travel plans, please inform us at least 72 hours before your scheduled arrival date. Cancellations made less than 72 hours before the scheduled arrival date will incur the full charge.
Additional Terms and Conditions
1) Children under 12 years old must be accompanied by a responsible adult.
2) Moni Gallery Hostel and its management and staff reserves the right not to accept any guest deemed suspicious, unsuitable or abusive.
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