- England, Kvinde, 18-24
- Ivrig rejsende
- 13 Bedømmelser
On Arrival ( we were absolutely soaked head to toe from the rain) we were told that the people in our room wanted to stay another night so they booked us elsewhere. I think this is unprofessional you should have moved them, the other hotel room was damp- full of dead insects - I had booked the English guest hoise not a neglected hotel room. Where did my deposit go to?! Perhaps an offer of breakfast for free or something could have helped the situation
I am so sorry for not giving you a room in the English guest house. Please forgive me. I know that this will not compensate your disapointment but please give me your bank account number or pay pal account and I will send you the money back. Once again I am very very sorry. Trying to do the best for all my guests and s.t mistakes happen. Best regards Vesi Vasileva- the manager
- Frankrig, Mand, 31-40
- 54 Bedømmelser
Proche du centre ville mais loin des gares routière et ferroviaire à pied (environ 30 minutes). La famille qui gère la guesthouse est accueillante par contre les chambre sont moyennes : j'ai au sous-sol dans une chambre presque sans fenêtre (juste une petite ouverture). Rien à dire sur la propreté. Le prix est assez élevé par rapport aux hostels et à certaines guesthouses de Bulgarie.
- Bulgarien, Mand, 25-30
- 44 Bedømmelser
Very nice and clean building in the center of Rousse.
- Østrig, Kvinde, 18-24
- 2 Bedømmelser
The English Guesthouse is really a good place to stay: The landlady was present at the reception all the time, she was very friendly and we could ask her for anything. Everything is very tidy and clean. The kitchen and living room make you feel home (during dinner the landlady even made fire for us in the open fireplace!).
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