The entire family is so nice! They are more than happy to help you, and picks you up/ drives you to the bus station. They genuinely care about you and make sure that you have arrived to your next destination safely. You can sign up for dinner everyday and they make an entire feast, which is very delicious. They rent out their bicycles for free and the home stay is located 1 kilometre away from Phong Nha cave. It is a social home stay where you get to talk to the other travellers a lot. Loved it!