Heart Of Amsterdam

**Important notice**

**Dear Guest, Our breakfast room will be under renovation in November and December 2024. For this reason, the breakfast service can not be booked in this period. For guests who have booked breakfast already, a solution will be provided.

Heart of Amsterdam Ho(s)tel is located in the lively and central area of the famous Red Light District of Amsterdam, a 5-minute walk from Dam Square, with many tram and metro stops nearby and Amsterdam central station about 12 minutes walking distance.

You will experience a stay in a classic Dutch historical building, with 6 floors and its typical stairs (no elevator).

Each room has a free Wi-Fi and there is a 24-hour reception.

We are currently working on improving our rooms, so you may notice that we have renovations going on.
We understand that this usually means a lot of noise and dust, but we do our best to minimize the inconvenience.
We are sure that your stay in Amsterdam will still be unforgettable!

Services:
- Check-in from 3:00 p.m
- Check-out by 11:00 a.m
- 24-hour reception
- Vending machine with soft drinks and snacks, coffee machine
- Free maps and information
- Free linen and towels
- Parking at a cooperating company for EUR 45 per night. For 1 day parking there is an additional price of 5 EUR.
- Nightlife just around the corner

Cancellation & Modification
Non-refundable bookings:
- The booking is non-refundable and can not be modified.
For pre-paid reservations, it is MANDATORY for the card owner to be present at check-in and show the physical or virtual credit card used and an identity document. If this does not occur, the payment can't be accepted.

Flexible bookings:
- If cancelled or modified up to 48 hours before the arrival date (local time 00:00), no fee will be charged.
- In case of late cancellation or no-show, the first night will be charged.
- In case of changes made to the booking later than 48 hours before arrival date (local time 00:00), the difference to the reduced total price will not be refunded.

Other policies
- All private rooms are non-smoking rooms.
- Pets are not allowed.
- Please note that the Heart of Amsterdam does not have an elevator, so you have to use the traditional Amsterdam stairs.

*** Important information ***
- No guarantee of a private room when booking a dormitory.
- The hotel reserves the right to pre-authorize the first night on the credit card 7 days prior to arrival. In case of rejection, your reservation is no longer guaranteed.
- The hotel will NOT accept any requests regarding the choice of bed type (e.g. high/lower bed or single/bunk bed).
- For private rooms we ask a 50 euro deposit per room on arrival. The deposit is taken by card and cancelled within a few business days after check out. The deposit will only be charged in case of damages or misconduct during the stay.
- For beds in shared dormitory, we ask €20 deposit to provide towel, room key and locker key. The deposit will only be charged only in case one of these items is missing at check-out.

Your well-being is our goal and we will definitely achieve it!